Not another phone call, voicemail or email. Just the right engagement strategy for KUBEX Fitness

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KUBEX Fitness offers a special work out environment for its members. It is unique because it adds a virtual touch to a private workout experience. This club floor orientation has helped combat the changes in consumer sentiment regarding the normal social structures health clubs have. KUBEX Fitness needed to bring awareness to the core values of its business model and do so in an effective and instant way. Using EZMessaging, Textmunication’s white label with EZFacility, KUBEX Fitness was able to find an effective and resilient communication strategy.

Not another phone call ,voicemail or email. Just the right engagement strategy for KUBEX Fitness

Blackbaud And Tm Partner Page Title Spacer E1584005141723

KUBEX Fitness offers a special work out environment for its members. It is unique because it adds a virtual touch to a private workout experience. This club floor orientation has helped combat the changes in consumer sentiment regarding the normal social structures health clubs have. KUBEX Fitness needed to bring awareness to the core values of its business model and do so in an effective and instant way. Using EZMessaging, Textmunication’s white label with EZFacility, KUBEX Fitness was able to find an effective and resilient communication strategy.

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THEIR STORY


On July 22, 2020, we had the opportunity to speak to Jordan Connor, the executive at KUBEX Fitness. KUBEX Fitness facility is unique because it provides a private and virtual workout experience for their members. The structure of their fitness concept has provided sentiment to its members as a more safe environment to work out versus more traditional health clubs arrangements. Although, communicating this difference to his members has been a challenge even with a strategy using multiple channels in unison. SMS messaging gave them the boost that their prospect and membership communication strategies needed to make sure they knew the precautions they were taking to make their facility safe for their members again.

ACCOUNTS RECEIVABLE USING SMS MESSAGING

KUBEX Fitness has been using EZFacility software for their club management necessities for several years. Jordan told us how seamless the integration experience was with Textmunication’s API when they made the decision. “Every night it just syncs with our system, so we never have to worry about manually adding new members to the list. It’s all synced up with EZFacility. Every night, we just know that any new signs up will be added to our dashboard in Textmunication’s library”, Jordan tells us. With the integration, their membership types in EZFacility are automatically synced over, using Textmunication’s APIs. Which not only makes the data organization automatic, but the SMS messaging outreach as well. These systems illustrate how the integration helped alleviate some member collection duties for their team. “Our favorite feature about Textmunication is the automated billing alerts. That was one of the main selling points for us to sign up for Textmunication. It was to help with our accounts receivable”, Jordan reminds. The software relationship speaks on the operation efficiency that it provides.

FROM SHORT FORM TO LONG FORM CONTENT

SMS messaging has a reputation for being the hallmark for short form communication. Short form is perfect for the 160-character medium. If you have a campaign, make it concise, short and sweet. Jordan tells us, “One thing we like to do as well is, any newsletter that we send out, with a text you can only send out so much information, right? So, we usually just include a link to our newsletter and that helps our newsletter get a lot of views just right from someone’s mobile phone.” Now that is using the benefits of text message marketing open rates to your advantage. Text messaging is reported to be one of the most used features of our mobile phones. Which makes it perfect for keeping your target audience aware and closer to your brand.

Key Results Icon Case Study Asset 1
CRM Used Icon Case Study Asset 1
Features Used Icon Case Study Asset 1

KUBEX Fitness uses EZMessaging, EZFacilities white label with Textmunication to integrate with their club management system and improve billing collections.

KUBEX Fitness uses EZFacility.

Automated SMS Suite             Inbox Feature

Single Phone Number Campaign   

SMS Campaign Scheduler

Jordan Block Quote Case Study Asset 1
Key Results Icon Case Study Asset 1

KUBEX Fitness uses EZMessaging, EZFacilities white label with Textmunication to integrate with their club management system and improve billing collections.

CRM Used Icon Case Study Asset 1

KUBEX Fitness uses EZFacility.

Features Used Icon Case Study Asset 1

Automated SMS Suite
Inbox Feature
Single Phone Number Campaign
SMS Campaign Scheduler

THEIR STORY


On July 22, 2020, we had the opportunity to speak to Jordan Connor, the executive at KUBEX Fitness. KUBEX Fitness facility is unique because it provides a private and virtual workout experience for their members. The structure of their fitness concept has provided sentiment to its members as a more safe environment to work out versus more traditional health clubs arrangements. Although, communicating this difference to his members has been a challenge even with a strategy using multiple channels in unison. SMS messaging gave them the boost that their prospect and membership communication strategies needed to make sure they knew the precautions they were taking to make their facility safe for their members again.

ACCOUNTS RECEIVABLE USING SMS MESSAGING

KUBEX Fitness has been using EZFacility software for their club management necessities for several years. Jordan told us how seamless the integration experience was with Textmunication’s API when they made the decision. “Every night it just syncs with our system, so we never have to worry about manually adding new members to the list. It’s all synced up with EZFacility. Every night, we just know that any new signs up will be added to our dashboard in Textmunication’s library”, Jordan tells us. With the integration, their membership types in EZFacility are automatically synced over, using Textmunication’s APIs. Which not only makes the data organization automatic, but the SMS messaging outreach as well. These systems illustrate how the integration helped alleviate some member collection duties for their team. “Our favorite feature about Textmunication is the automated billing alerts. That was one of the main selling points for us to sign up for Textmunication. It was to help with our accounts receivable”, Jordan reminds. The software relationship speaks on the operation efficiency that it provides.

FROM SHORT FORM TO LONG FORM CONTENT

SMS messaging has a reputation for being the hallmark for short form communication. Short form is perfect for the 160-character medium. If you have a campaign, make it concise, short and sweet. Jordan tells us, “One thing we like to do as well is, any newsletter that we send out, with a text you can only send out so much information, right? So, we usually just include a link to our newsletter and that helps our newsletter get a lot of views just right from someone’s mobile phone.” Now that is using the benefits of text message marketing open rates to your advantage. Text messaging is reported to be one of the most used features of our mobile phones. Which makes it perfect for keeping your target audience aware and closer to your brand.

Jordan Block Quote Case Study Asset 1
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